Business, Invest, Outsourcing, Sales

Facts About Call Center Customer Support Services in the Philippines

Call center customer support services being a vital part in call center industry in the Philippines primarily aim to provide the call centers clients the best call center customer support services not only for the benefit of the customers but for the company as well. It is not even surprising that the continuous widespread of customers who are in need of customer services is the main cause of many call center customer support services today.

As such, call center customer support services being a tool for much cost savings and profits lead the operations of much call centers elsewhere in the world. Call center customer support services are not only evident in the actual call center environment but also highly-applied in most websites across the internet. However, many of those websites that offer call center customer support services share the same idea on why they offered such things, that is to help its customers improve the customer retention and development and to reduce the cost delivery.

Nowadays, as we entered the sphere of highly valued technologies, many call center customer support services not only offered services that are simply one-to-one correspondence that is merely operator-customer natural conversation but most of those call center customer support services encompass even all those that highly automated.

With this idea, most call center customer support services generally compose of a 24×7 basis to better serve and grant the needs of the call center clients.

Along with this, many outsource customer support services in order to have options that are beneficial to both customers and the company, and those call center customer support services involve variables such as speed of answer, first call resolutions, long distance plots, and disposition language delivery.

Most of such variables can be customized to reach the cost or call center customer support services requirements.

Moreover, customer support services in the Philippines most tackled both the inbound and outbound call services. In inbound call center customer support services options like sms support, technical support, internet support, customer service, billing support and inquiries, and inbound sales are common. Each level of those call center customer support services contains not just a single service but multiple call center customer support services.

In particular, the call center customer support services under the customer service, billing, and inquiries involve account maintenance, service dispatch, and even customer relations to provide the clients call center customer support services and billing inquiries with wholly bonded agents.

Call centers in Philippines, therefore, are tools in bridging the gap between business-to-customers and business-to-business markets to attain better image.

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Business

Celebrating Business Success? Here Are Corporate Event Themes You Can Use

Company get togethers and corporate gatherings happen several times a year. This is an opportunity for a corporate event planner to be as creative as possible. With the frequency of events happening in one year, it is most likely that ideas on themes to use for one company may prove to be challenging. Coming up with a theme needs to be both relevant and fun for the guest, otherwise there would be a small number of people attending the event. In this article, we will be sharing theme ideas that you can use to make sure the event is a success.

  1. A Blockbuster Movie

A good way to have a corporate event is to recreate a movie hit that everybody loved to see. You can even make it an all-time classic to get the people getting into a different era and feel the vibe. Make sure that your food and program relate to the movie and the era it belongs to.

  1. Hit The Music Industry

If the movies aren’t your thing, try connecting with the music industry. Music is one of the easiest themes you can have yet the most interesting. There are a lot of personalities that guests can dress like and let them express their personality through their favorite artist. Music can also move to an era that majority of your guests belong to.

  1. Social Events Changing History

Having a theme about a relevant social event not only reminds the guests of the importance but allows them to live a few moments about it. A relevant social event can be an event that shaped society as it is today.

  1. Living a Fantasy

You can have an event with a fantasy team and be original. Gathering everything you know about fantasy books and movies and creating your own. This gives your guest ideas to think and live outside of the norm. Fantasy themes can be tricky but when pulled off correctly can be very enjoyable.

  1. Following Nature

These themes can be used to address the interest on nature. Your them can be about the forest, the desert, and even a beach theme.

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Business, Finance, Invest

How Much Should I Borrow for a Business Capital?

It is typically a challenge for a business owner to identify how much they would need when it comes to applying for a business loan. A business is a great way to expand your business and support you through the company’s growth. But before getting a business loan, we may want to consider a few things before diving into the idea of getting extra cash and extra liability that comes with it. Here are a few questions that an entrepreneur needs to consider when it comes to getting a business loan.

  1. Do I have an established plan for the loan?Image result for business loan

It is very important to identify your goal on where you would use the cash acquired from the loan. A plan allows you to correctly identify and create a budget related to spending the loan acquired.

  1. Will the income generated by the loan cover the payments?

You should eventually start earning from loan ph. A loan needs to be paid and without generating additional income, the loan would start to become a burden as your liability would increase. It is essential that you are able to project the possible earnings brought about by the loan. This is to ensure that your loan will not become a burden to the operation of the business.

  1. What will my business be doing next year?

You also need to focus outside of your loan and identify what your business will be doing next year. It is important that you know where your business is going to allow you to identify your income and expenses. Knowing your future expenses, you will be able to make decisions if a loan will be necessary to be taken now which will form part of your payment next year.

  1. Do I need a loan now?

Most practical time to take a personal loan in Philippines is when you have an answer of “No” to this question. Taking on a loan when you are currently liquid and doing well may mean that you will be able to take on the responsibility of paying your debt. If you are short of funds and business is struggling, it is better to find a solution and have a loan at your back as a last resort.

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Credit, Invest

How Does Open-End Credit Work?

Related imageOpen-End Credit is a form of loan in Philippines that is granted to a credit holder as a pre-approved loan. It allows the credit holder to purchase goods and pay for services from a merchant through a third party known as the credit issuer. The credit holder is given a credit line up to a certain limit from which they can pay the goods and services they are purchasing.

The credit issuer on the other hand will be responsible for paying the goods and services bought from the merchant. In this case, the credit issuer is holding on to a promise made by the credit holder to pay for the purchases on a future date.

A credit line is equivalent to the pre-approved loan that a credit issuer grants the credit holder. This credit line is usually up to a certain amount which is referred to as the credit limit. The credit holder may make purchases within the credit line.

There is no fixed payment that is needed to be paid by the credit holder. Payment is computed based on the outstanding balance that the credit holder currently has.

The payment requirement is only limited to a minimum amount due which is a percentage of the outstanding balance.

Image result for Open-End CreditThe use of the credit line allows the credit issuer to earn by charging a certain interest rate for the amount used and other finance charges when the credit holder defaults. Common payment terms that is granted by the credit issuer is a monthly basis where payment due needs to be paid at a certain due date.

There are two common types of Open-End Credit which is granted by the credit issuer. First is in the form of credit card where the credit holder receives a card with a magnetic strip containing information about the credit holder and the pre-approved credit line. This card is then used on a merchant’s terminal to inform the credit issuer of the purchase. Once the credit issuer approves, the transaction is deemed complete.

The second type is known as the Home Equity Line of Credit (HELOC).

It works in the same way as a credit card.

The Difference is that a HELOC is best used for large expenses such as home repairs or as a second mortgage. It also has the flexibility to be used on other ongoing expenses like tuition fees or medical fees.

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Credit, Finance

How Does Personal Loans in the Philippines Work?

There are times that we make decisions that require us to shell out cash. But we are not always liquid enough or financially solid enough to make large amount of purchase or spending. In times like these, we can opt in taking a personal loan for the need we would like to address.

Personal loans, like any other loans, need to be planned before taking one. Without having a proper objective on the use of the personal loan in Philippines, it can lead to debt mismanagement which can eventually hurt our pockets more rather than support the spending. Here are a few points that you may check before taking on a personal loan.

Image result for Personal LoansLoans create future expenses

When we take on a personal loan, like other loans, it has an effect of a future expense on our part. The money that is needed to be repaid also includes interest rates that are paid to the lender for borrowing the money.

Acquiring a personal loan without checking your need can cause you to overlook the future effect it has on our financials. That is why it is critical that we identify the purpose of the loan and strictly follow the plan.

Loans are borrowed money

All loans are borrowed money where the borrower needs to repay the lender back and return the money that was borrowed. Fees for borrowing the money is also needed to pay the lender for the use of the money.

The payment comes in the form of interest rate. Various lenders may differ in the interest rate offered and comparing lenders will be quite beneficial to the borrower.

Talk to the right lender

Image result for Personal LoansIt is very important that you get connected with the right lender. The right lender should be someone you are comfortable with. Someone who offers you a loan that brings an advantage over other lenders. Making sure that you take advantage of what lenders can offer to maximize the loan you are getting.

Personal loans can be beneficial to us when we need to address a certain objective. What matters and what is important is properly getting yourself ready in getting yourself in debt. It is a must and a responsibility to yourself and the lender to make sure that your debt is properly managed.

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Credit, Finance

How Does a Mortgage Loan Work?

A mortgage loan is always tied to financing a purchase of a property. This type of loan involves a large sum of money and the process may seem complex and overwhelming. It is important that we take a careful look on planning the loan before diving into getting one. It is also important that we consider the property that we are buying to support the loan that we will be taking for the purchase of the property. Like any other loan, having a well thought out plan will help you properly manage your debt despite its size.

  1. Getting the Loan

When a mortgage is applied for, you need to make sure that all documentation is in place. Since you are currently purchasing a property that comes from a borrowed money, the lender is granted a lien over the rights of the property. This means that any default made by the borrower will grant the lender the rights to take over the property and sell it to recover the unpaid balance of the loan including all interest fees and finance charges.

  1. Repaying the Loan

Related imageOnce the loan has been granted, repayment of the loan will be recognized on a specified period agreed by both the borrower and lender. Loan repayment becomes complex to understand as it involves the computation of the fees and corresponding interest rates. There are different types of interest rates that can be availed such as the fixed rate and variable rate. Never hesitate to ask if you find yourself in a place where you don’t understand how the fee was arrived. It is important that all fees and charges linked to the mortgage loan is thoroughly communicated to the borrower.

  1. Releasing the Property from Lien

Once your debt has been fully paid, the lender’s lien over the property is cancelled. The lender’s right over the property is now cancelled and can no act against the sale of the property.

Mortgages are complex as it involves terms and process that are usually not found on other types of loan. But with a little research, the knowledge of learning the process will greatly benefit your role as a borrower.

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Credit

How Much Do I Need to Borrow for a Payday Loan?

A payday loan is one of the easiest ways that we can resort to when we find ourselves going short on the current cash that we have.

Payday loans are short term loans that an employed individual can take, usually payable at the next payday. These types of loans are effective ways of helping us in filling the shortage difference between income and expenses.

But before we make any decision in getting a payday loan, like any other loan, careful planning needs to be made. Here are a few questions you need to answer before taking one:

Related image

  1. Do I really need to make a loan or is there a substitute I can make?
  2. Will I have enough left when I pay (part or full) when my salary arrives?
  3. Will the loan help or provide more burden in the future?

When you are considering on taking a payday loan, it is important to consider if you there are alternatives that you can take. A payday loan has high interest rates due to its unsecured and short term nature. Sometimes taking on a payday loan will cause you more burden in the future because of the added interest (and other fees) on the principal amount.

Before making a payday loan, you will need to make sure you check all your options first. With high interest rates, making payday loans on a regular monthly basis to pay your bills can eventually grow your debt higher and higher every month which can eventually deplete your entire income.

With moneylending in Singapore, lenders who often provide this kind of loan are referred to as predatory lenders. A borrower gets deeper and deeper in debt as he continues to taking on loans on a regular basis.

Image result for payday loan interestHow much you borrow on a payday loan is very essential. If possible, do not make a bigger loan every month as your debt will keep increasing. This will continue to cause you more burden and more expenses to worry about.

Payday loans are great tools if you are not using it to supplement your income regularly. Otherwise, this will just be eating up a bit more of your income every time.

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