Category: Invest

Business, Invest, Outsourcing, Sales

Facts About Call Center Customer Support Services in the Philippines

Call center customer support services being a vital part in call center industry in the Philippines primarily aim to provide the call centers clients the best call center customer support services not only for the benefit of the customers but for the company as well. It is not even surprising that the continuous widespread of customers who are in need of customer services is the main cause of many call center customer support services today.

As such, call center customer support services being a tool for much cost savings and profits lead the operations of much call centers elsewhere in the world. Call center customer support services are not only evident in the actual call center environment but also highly-applied in most websites across the internet. However, many of those websites that offer call center customer support services share the same idea on why they offered such things, that is to help its customers improve the customer retention and development and to reduce the cost delivery.

Nowadays, as we entered the sphere of highly valued technologies, many call center customer support services not only offered services that are simply one-to-one correspondence that is merely operator-customer natural conversation but most of those call center customer support services encompass even all those that highly automated.

live support

With this idea, most call center customer support services generally compose of a 24×7 basis to better serve and grant the needs of the call center clients.

Along with this, many outsource customer support services in order to have options that are beneficial to both customers and the company, and those call center customer support services involve variables such as speed of answer, first call resolutions, long distance plots, and disposition language delivery.

Most of such variables can be customized to reach the cost or call center customer support services requirements.

Moreover, customer support services in the Philippines most tackled both the inbound and outbound call services. In inbound call center customer support services options like sms support, technical support, internet support, customer service, billing support and inquiries, and inbound sales are common. Each level of those call center customer support services contains not just a single service but multiple call center customer support services.

In particular, the call center customer support services under the customer service, billing, and inquiries involve account maintenance, service dispatch, and even customer relations to provide the clients call center customer support services and billing inquiries with wholly bonded agents.

Call centers in Philippines, therefore, are tools in bridging the gap between business-to-customers and business-to-business markets to attain better image.

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Business, Finance, Invest

How Much Should I Borrow for a Business Capital?

It is typically a challenge for a business owner to identify how much they would need when it comes to applying for a business loan. A business is a great way to expand your business and support you through the company’s growth. But before getting a business loan, we may want to consider a few things before diving into the idea of getting extra cash and extra liability that comes with it. Here are a few questions that an entrepreneur needs to consider when it comes to getting a business loan.

  1. Do I have an established plan for the loan?Image result for business loan

It is very important to identify your goal on where you would use the cash acquired from the loan. A plan allows you to correctly identify and create a budget related to spending the loan acquired.

  1. Will the income generated by the loan cover the payments?

You should eventually start earning from loan ph. A loan needs to be paid and without generating additional income, the loan would start to become a burden as your liability would increase. It is essential that you are able to project the possible earnings brought about by the loan. This is to ensure that your loan will not become a burden to the operation of the business.

  1. What will my business be doing next year?

You also need to focus outside of your loan and identify what your business will be doing next year. It is important that you know where your business is going to allow you to identify your income and expenses. Knowing your future expenses, you will be able to make decisions if a loan will be necessary to be taken now which will form part of your payment next year.

  1. Do I need a loan now?

Most practical time to take a personal loan in Philippines is when you have an answer of “No” to this question. Taking on a loan when you are currently liquid and doing well may mean that you will be able to take on the responsibility of paying your debt. If you are short of funds and business is struggling, it is better to find a solution and have a loan at your back as a last resort.

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Credit, Invest

How Does Open-End Credit Work?

Related imageOpen-End Credit is a form of loan in Philippines that is granted to a credit holder as a pre-approved loan. It allows the credit holder to purchase goods and pay for services from a merchant through a third party known as the credit issuer. The credit holder is given a credit line up to a certain limit from which they can pay the goods and services they are purchasing.

The credit issuer on the other hand will be responsible for paying the goods and services bought from the merchant. In this case, the credit issuer is holding on to a promise made by the credit holder to pay for the purchases on a future date.

A credit line is equivalent to the pre-approved loan that a credit issuer grants the credit holder. This credit line is usually up to a certain amount which is referred to as the credit limit. The credit holder may make purchases within the credit line.

There is no fixed payment that is needed to be paid by the credit holder. Payment is computed based on the outstanding balance that the credit holder currently has.

The payment requirement is only limited to a minimum amount due which is a percentage of the outstanding balance.

Image result for Open-End CreditThe use of the credit line allows the credit issuer to earn by charging a certain interest rate for the amount used and other finance charges when the credit holder defaults. Common payment terms that is granted by the credit issuer is a monthly basis where payment due needs to be paid at a certain due date.

There are two common types of Open-End Credit which is granted by the credit issuer. First is in the form of credit card where the credit holder receives a card with a magnetic strip containing information about the credit holder and the pre-approved credit line. This card is then used on a merchant’s terminal to inform the credit issuer of the purchase. Once the credit issuer approves, the transaction is deemed complete.

The second type is known as the Home Equity Line of Credit (HELOC).

It works in the same way as a credit card.

The Difference is that a HELOC is best used for large expenses such as home repairs or as a second mortgage. It also has the flexibility to be used on other ongoing expenses like tuition fees or medical fees.

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